Overall Guest Ratings for Riviera Resort and Spa
The average ratings above are submitted by our customers after their stay at Riviera Resort and Spa. All reviews are the opinion of the reviewer and in no way reflect that of ChooseMalta.com.
Individual guest reviews for Riviera Resort and Spa
Location, helpfulness and professionlism of staff
No tea or coffee facilities in roomReview by William Picton Jenkins in 2012
yes, it is in a quite area for those like us who live in a busy area it's very relaxing there.
yes , I would have preferred the live music perhaps near the pool instead of outside or somewhere else inside.Review by Raymond Agius in 2011
The staff were all very helpful and friendly. The service offered was very good.
Both indoor and outer pools were both shallow. Maximum depth was 1.27mReview by Audrey Cortis in 2011
Friendly staff, good service. Review by Simon Buhagiar in 2011
I liked the pool area and all the facilities are well kept.
The mini fridge in the rooms should be free of charge like other hotels.Review by Rose Marie Tanti in 2011
in door pool, staff and room
the mattressReview by Marisa Haig in 2011
cleanliness & comfortable and overall all superb
mini fridge locked,no electric kettle in room.Review by Nathalie Muscat in 2010
- Staff is helpful
- Pityful state of the Spa
- Food quality has dipped over the past 5 years
- Staff not empowered enough to take decisions
- TV, very limited channel content and the utilized remote control is simply non user friendlyReview by Marcel Grech Mallia in 2010
cleanliness mostly,and views
no electrical kettle in room,and 2 wine glasses,which we usually find in all 4 star hotelsReview by Nathalie Muscat in 2010
Most of the staff are friendly and helpful
One particular receptionist was a bit rudeReview by Michael Gauci in 2010
poor service...1.5 days to get the minibar available in roomReview by Emanda Farrugia in 2010
the dinner buffet was perfect and even the swimming pools
there were short of waiters and the room took to long to be cleaned at around 3.30 on saturdayReview by Deborah Muscat in 2010
Very nice and helpful staff, all of them are full of energy and ready to help and serve whenever they can! Review by Shum Cho Man in 2010
I liked the fact that although the hotel was fully booked there wasn't too much noise around.
Maid serviceReview by Anthony Farrugia in 2010
Location & Views
My room was not done even after calling housekrrping twice. After using the pool towels we were asked to keep them and reuse same towels. Breakfast cold section extremely poor.Review by Peter Demanuele in 2010
Its location is really good if you want to relax
Well we booked for a country view but we got a pool view room. Being a one night we let it pass but would have liked to get what we've booked for. Review by Fiona Bonnici in 2010
breakfastReview by Maria Barbosa in 2010
Pay in advance. Refrigerator in the room locked. Ac did not work in November we couldn't heat up the room.Review by Branko Stojakovic in 2009
Hotel polices was different from the polices on the web.Review by Sandra Starosiene in 2009
speedy booking out, needed to catch a ferry and did
no, think i may have been disappointed at it's remote location if stayed more than one nightReview by Gillian Parker in 2009
It is in a very quiet location and for the money we paid it was ok.
I think that for a 4 star hotel I expected a bit more. Water was strange, it had like oil in it so it makes you feel sticky after a shower and for the mini bar you had to complete a form. Review by Alison Camilleri in 2009
The rooms atre very nice.
The waitress at the buffet restaurant was very rude. It was 9.15 and didn't let us in as she said it closes at 9.30. She was very arrogantReview by Lara Fenech in 2009
accomodation Review by William St John in 2009
the sea view and pool area .
as you arrive on check in they will ask you to pay for all the nights you have booked without any advice in booking emails.. Breakfast food need alot of improvement.. and the reception need more guest relation training to improve there attitude. Review by Jeffery Joe Tanti in 2009
Well an unwanted creature at night made its way in the bathroom and too many prayer groups or let us say groups, noisy who were staying for the weekend.Review by Valerie Chetcuti in 2009