Nothing. would not come back neither recommend this hotel.
The room was not clean on Sunday, after enquiring we were told that they never do on Sundays. The towels were not change regularly. When on one of the day that the room hasn't been cleaned we enquire and after a couple of phone calls they sent us a male repaireman to clean! This is suppose to be a 4*.
After arriving on Saturday, for a week, and nothing beeing asked for anything we were chase down on Wednesday night, quite late, by a phone call from the reception. The person calling had a prety bad level of english that we did not understand a word. Then on Thursday evening after coming back from the sightseeng day not even at the door we received another phone call from the reception requesting us to pay the room that evening!!!!??!?!??
The hotel was dusty and need refurbishment by european standards I would calibrate it as a 3*.
Also when I booked we were supposed to get a free tour to Gozo or a pick up from/to the airport or 3 days car rentals. Well that never happen. False advertising is punishable by law.
Oh by the way, I hold a BA in hotel and restaurant management and work in the hospitality industry for the last 10 years so I know what I am talking about.
ChooseMalta.com Comment: We email all clients that are entitled to our free tour/ airport transfer offer. In this case, the client was emailed but never got back to us with her preference or flight arrival details. There are instances when for some reason clients do not receive an email but then always call us either prior to arriving in Malta or when at the hotel and we always fulfill such requests. Nonetheless, we are sorry to note the above.
Review by Sophie Brianne in 2009