The Plaza Commercial Centre comprises a mix of retail, catering and office suites spread over nine floors built around a central atrium. From the onset, the focus was on attaining the best retail and office tenants. In this respect, changing consumer lifestyles had a direct influence on the shopping-centre experience as consumers search for quality, international brand names and value for money. Creating an enjoyable shopping environment has been one of the company's key objectives and this approach has been enhanced through the company's business relationships with tenants, customers, suppliers, investors and the general public along the system value chain.